Call: 023 9273 3174

9.1  Where agreed we will return the Item to the Customer carriage and insurance paid and packed in accordance with Paragraph 5 (packing) to the address stated on the customer's delivery note or order
9.2  Unless the Customer shall within five (5) working days of receipt of the repaired Item, give written advice of rejection, the Customer shall be deemed to have accepted the repair.
9.3  Signature of the carriers delivery note indicates that the Goods have been delivered and accepted in good condition.
9.4  Any damages/loss must be reported to Us by fax within 24 hours of receipt of delivery. The original packaging must be retained with the article until further instructions are provided. Please be aware that if the consignment has been signed stating that the delivery was received in good condition We will be unable to uphold any claim.
9.5  You shall inspect the Goods and/or Equipment at the place and time of unloading.
9.6  Our liability for short delivery is limited to making good the shortage. We shall not be liable for any damages whatsoever for short delivery howsoever caused and You remain liable to pay the full invoice price of all Goods delivered or available for delivery. Any other claim for damages is subject to Clause 12.
9.7  Unless You retain and make available for inspection the Goods and/or Equipment and their packaging we will not be liable for any loss or damage in transit.