Call: 023 9273 3174

10.1  The liability of Us under Our warranty in relation to Goods shall be subject to the Goods having been used and maintained wholly in accordance with the manufacturer's instructions and to their not having been repaired or altered other than by Us.
10.2  We will warrant all repairs to be free from defects in workmanship, materials or for twelve (12) calendar months (unless otherwise specified) from the date of Item delivery to the Customer or for the balance of any previous Warranty, whichever is the longer.
10.3  Missing parts, physical damage, modification, attempted repairs or any misuse (unless attributable to us), shall void the original warranty or twelve (12) calendar months (unless another period is specified) repair warranty and any subsequent repair will be quoted for when the Item has been received from the Customer.
10.4  We warrant that replacement components and sub-assemblies fitted to a repaired Item shall have, in all material respects, at least equivalent functionality, geometry and compatibility to the replaced components or sub-assemblies.
10.5  We will repair any item where the warranty is confirmed as valid at no cost to the Customer. Any product that cannot be repaired and where a complete replacement is required will be advised to the Customer and the Customer given the option to: receive a quotation for a complete replacement less the cost of the original repair: or alternatively to receive a credit for the original cost of repair and the item returned to the Customer.